Insightful. Inspirational. Community-Oriented.

November 4-6, 2020
Virtual | Online

Welcome to CXO Virtual Exchange November

The CXO Virtual Exchange is an invitation-only virtual event is built for today's senior CX Leaders as they aim to benchmark, connect, and identify solutions to critical business challenges in the most efficient and effective way possible.

Priorities have shifted, new challenges have emerged and the CX function has to now modernize at an unprecedented rate.

Join us for a unique benchmarking and solution sourcing opportunity from the comfort of your own workspace.

What is a Virtual Exchange?

A Virtual Exchange is where we bring you the personalized experiences of our in-person exchange events straight to you, wherever you are!

Benchmarking sessions, 1:1 Business Meetings, Roundtable Discussions and Networking Opportunities are all translated into a virtual environment where you can take full advantage of the event’s offerings. And the best part is, all of it happens at the comfort of your own workspace!

Benchmark with the Best

Chet Robson

Chet Robson

Chief Clinical Officer

Walgreens

Maureen Fagan

Maureen Fagan

Chief Experience Officer

University of Miami, Miller School of Medicine

Vishal Bhalla

Vishal Bhalla

Vice President & Chief Experience Officer

Parkland Hospital

Scott Chilson

Scott Chilson

Vice President, Global Customer Experience

Johnson & Johnson

Michael Pezzicola

Michael Pezzicola

Head of Commercial

JetBlue Travel Products

Brian Calrson

Brian Calrson

Senior Director Patient Experience

Vanderbilt University Medical Center

Geriel Thornburg May

Geriel Thornburg May

Worldwide Head of Customer Experience

Lenovo

Jason Dupuis

Jason Dupuis

Patient Experience Officer

PM Pediatrics

Event Sponsors