Insightful. Inspirational. Community-Oriented.

November 4-5, 2020
Virtual | Online

Colin Crowley

VP, Customer Experience Freshly Inc.

Why Colin?

He has built a bi-coastal customer service department of 60+ from the ground-up and leading customer service function to best-in-class standards - email response times of 20 minutes, chat response times of 20 seconds, and phone average-to-speed-to-answer of 10 seconds or less.

Exchange Day 2

Monday, November 5th, 0018

Exchange Day 3

Tuesday, November 6th, 0018

Check out the incredible speaker line-up to see who will be joining Colin.

Download The Latest Agenda