October 28-30, 2024 | Renaissance Orlando at SeaWorld | Orlando, FL
The speaker Colin Crowley was part of the previous event. To review the most recent speakers list, click here.
Colin Crowley
VP, Customer Experience Freshly Inc.Why Colin?
He has built a bi-coastal customer service department of 60+ from the ground-up and leading customer service function to best-in-class standards - email response times of 20 minutes, chat response times of 20 seconds, and phone average-to-speed-to-answer of 10 seconds or less.
