Insightful. Inspirational. Community-Oriented.

November 4-5, 2020
Virtual | Online
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Phillip Dzialo

DVP Client Experience & Innovation ADP

Why Phillip?

He believes that customer satisfaction doesn’t have a strong influence on customer loyalty. What matters more is whether brands connect with customers on an emotional level.

Exchange Day 2

Monday, November 5th, 0018

4:15 PM Project Analysis: Design Customer Journey Mapping with Empathy

Check out the incredible speaker line-up to see who will be joining Phillip.

Download The Latest Agenda

In Partnership With :

Design & Innovation Global

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