What is a Virtual Exchange?

A Virtual Exchange is where we bring you the personalized experiences of our in-person exchange events straight to you, wherever you are! 

Benchmarking sessions, 1:1 Business Meetings, Roundtable Discussions and Networking Opportunities are all translated into a virtual environment where you can take full advantage of the event’s offerings. And the best part is, all of it happens at the comfort of your own workspace!   

How Does it Work?

The virtual exchange is an invite-only, exclusive gathering for key decision makers with active projects requiring solutions. Attendees are carefully vetted to provide a strategic benchmarking environment to keep conversations meaningful and focused.

In order to make our attendee’s experience as seamless as possible, we are utilizing a single platform, Zoom, throughout the event. While Zoom provides the option to create an account, it is not necessary and you can take advantage of all the features by simply having the desktop app which can be downloaded here.

Attendees receive a personalized Virtual Exchange Itinerary via email and a calendar invite which will detail all session information and 1:1 Meetings. Links will also be included which will take you straight to the meeting rooms to make it easy for you to follow the schedule.

Benchmark with CX's Best

Melanie Penna

Melanie Penna

Senior Vice President, Customer Experience Integration

Comcast

Manny Rodriguez

Manny Rodriguez

Chief Marketing, Experience & Customer Officer

UCHealth

Claudiu Coltea

Claudiu Coltea

Enterprise Head of Customer Experience

Travelers

Laura Balentyne

Laura Balentyne

Head of Customer Experience, Global Customer Operations

LinkedIn

Scott Chilson

Scott Chilson

Vice President, Global Customer Experience

Johnson & Johnson

Kris Crichton

Kris Crichton

Vice President, Client Services

Visa

T.S. Balaji

T.S. Balaji

VP Experience Design

Cox Communications

Alpa Vyas

Alpa Vyas

VP, Patient Experience

Stanford Health Care

Hear What Executives Had to Say:

"They bring together leaders focused on CX innovation and foster meaningful dialogue that ultimately creates real 
business results." - Pypestream

"The meetings went really well during the first virtual exchange -- we were able to have high quality conversations with key decision makers. We're looking forward to partnering on the next exchange and connecting with more delegates." - Liveperson

"We’ve done live exchanges before, this was our first Virtual Exchange. We had good meetings, loved the format and the roundtable discussion as well. We will do another exchange” - Observe.ai

Thank you to our Solution Providers
Find out how being a part of the CXO Virtual Exchange will provide you with the opportunity you need to meet prospects & grow your customer base. Email us for more information.