Vice President, AARP Experience Change Capability & Metrics
Director of Omnichannel Experience and Strategy
Executive Director, Customer Service Operational Efficiency & Planning
A Virtual Exchange is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged. You will experience inspiring keynote addresses, in-depth case studies, structured networking and interactive discussion groups. Consultative one-to-one business meetings between attendees and sponsors are also carefully scheduled throughout the Exchange to meet your specific business needs.