George Alifragis
Chief Innovation and Customer Officer
Altima Telecom
Yuko Araki
Vice President, AARP Experience Change Capability & Metrics
AARP
Jennifer Borchardt
Director of Omnichannel Experience and Strategy
U.S. Bank
Bridget Nelson
Head of Brand Performance
Mass Mutual
Vinod Paniker
Head of Product Management
Prudential Financial
Andrea Scwhark
Executive Director, Customer Service Operational Efficiency & Planning
Verizon
Doug Stover
Vice President, Global Head of Innovation
Alexion Pharmaceuticals
Jason Taylor
Vice President of Americas and Global Commercial Applications
Gates Corporation
A Virtual Exchange is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged. You will experience inspiring keynote addresses, in-depth case studies, structured networking and interactive discussion groups. Consultative one-to-one business meetings between attendees and sponsors are also carefully scheduled throughout the Exchange to meet your specific business needs.