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Though aspects of experience delivery are the responsibility of each member of the C-Suite, the Chief Experience Officer (CXO) is the glue that holds the experience together. How else do all experiences created by an organization, from analog to digital, from marketing to customer service, from customers to employees, speak with one unified voice? Enter the CXO.
Here are top 5 Chief Experience Officers who are transforming and delivering a more differentiated and delightful experience that is frictionless, personalized, predictive and proactive.