Welcome to Chief Experience Officer Exchange

Chief Experience Officer Exchange is an exclusive, invitation only benchmarking & networking event, designed to bring together a dynamic community of only 100 senior CX Executives to look into customer experience holistically, focusing on data & insights, digital innovation, design thinking, and people strategy to deliver real results.      

Connect with Like-Minded Peers

Because of the unique structure of the Exchange, benchmarking & networking are more productive with shared challenges, insights, and goals during scheduled and unscheduled activities.

Exclusive

The Exchange gathers 100 most senior executives in order to provide a myriad of actionable takeaways, ranging from insight into new technologies to guidance on measuring performance to strategy for establishing a customer centric vision that will turn customers into advocates.

1:1 Business Meetings

Shorten your RFP Cycle! Take part in one-to-one business private business meetings with solution providers that can help you navigate your biggest challenges.

Project Analysis

Take 2.5 days out of the office to not only learn, but also to relax and brainstorm in luxury. Your particular issues are put under the spotlight and with an open mind you can embrace the potential solutions that will emerge through group discussions.

Maintain Your Status as a Certified Customer Experience Professional

New for 2020, CXO Exchange has partnered with CXPA. Executives who attend the Exchange can now earn up to 10 CEUs toward your Certified Customer Experience Professional (CCXP) certification renewal.

Benchmark with CX's Best

Sherif Mityas

Sherif Mityas

Chief Experience Officer

TGI Fridays

Manny Rodriguez

Manny Rodriguez

Chief Marketing, Experience & Customer Officer

UCHealth

Melanie Penna

Melanie Penna

Senior Vice President, Customer Experience Integration

Comcast

Claudiu Coltea

Claudiu Coltea

Enterprise Head of Customer Experience

Travelers

Scott Chilson

Scott Chilson

Vice President, Global Customer Experience

Johnson & Johnson

Alpa Vyas

Alpa Vyas

VP, Patient Experience

Stanford Health Care

Kit Sundararaman

Kit Sundararaman

Principal Client Insights, Client Experience

Edward Jones

Scott Fairchild

Scott Fairchild

Vice President - Client Experience

Spectrum Enterprise

A Day at the Exchange

Get a sneak peek at what you can expect onsite or take a look at the Executives that will be onsite this May.

Become a CXO Exchange Solution Provider

Find out how being a part of CXO Exchange will provide you with the opportunity you need to meet prospects & grow your customer base.

Solution Providers