Welcome to Chief Experience Officer Virtual Exchange
Priorities have shifted, new challenges have emerged, and the CX function has to now modernize at an unprecedented rate. Join us for a unique benchmarking and solution sourcing opportunity from the comfort of your own workspace as you benchmark, connect, and identify solutions in the most efficient and effective way possible.

Insightful. Inspirational. Community-Oriented.

Name: CXO Virtual Exchange July 2021
Start: 2021-07-14
End: 2021-07-15

July 14-15, 2021 | Virtual Exchange

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Benchmark with CX's Best

Aarthi Murali

Chief Customer Experience Officer

M&T Bank

Yuhgo Yamaguchi

Head of Design Strategy

Fidelity Investments

Craig Bernero

Senior Vice President, Infrastructure Solutions Group (ISG) Customer Experience Engineering

Dell Technologies

Doug Stover

Vice President, Global Head of Innovation

Alexion Pharmaceuticals

Kent Lawson

Executive Director Brand & Customer Experience

Blue Cross Blue Shield

Chris Kiley

Head of Customer Experience, Boeing Global Services

Boeing

Courtney Moore

Assistant Vice President of Terminal Experience

Dallas Fort Worth International Airport

Stephanie Crase-Moritz

Chief Marketing & Communications Officer

American Dental Association

Crystal White

Director of Client Experience

ADP

Brian Cantor

Principal Analyst & CCW Digital Director

Customer Management Practice

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How Does it Work?

Attendees receive a personalized Virtual Exchange Itinerary and a calendar invite which will detail all session information and 1:1 Meetings. Links will also be included which will take you straight to the meeting rooms to make it easy for you to follow the schedule.

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The Virtual Exchange Experience

A Virtual Exchange is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged. You will experience inspiring keynote addresses, in-depth case studies, structured networking and interactive discussion groups. Consultative one-to-one business meetings between attendees and sponsors are also carefully scheduled throughout the Exchange to meet your specific business needs.

Invite-only experience for the most qualified decision-making executives
3-4 hour schedule featuring a variety of session formats
Personalized itinerary for your specific focuses, challenges and immediate needs
Benchmarking opportunities with other senior industry leaders
Closed-door environment for the most strategic conversations

The 1:1 business meetings drive personalized, strategic meetings with potential partners who can help with your active projects.

Forget the RFP process and focus your time with partners who can solve your challenges
Take advantage of our attendee concierge and customize your itinerary
Access top solution providers and preview emerging technologies
Increase productivity via custom selections and pre-scheduled 1:1 consultative meetings

Hear What Executives Had to Say:

"They bring together leaders focused on CX innovation and foster meaningful dialogue that ultimately creates real
business results." - Pypestream

"The meetings went really well during the first virtual exchange -- we were able to have high quality conversations with key decision makers. We're looking forward to partnering on the next exchange and connecting with more delegates." - Liveperson

"We’ve done live exchanges before, this was our first Virtual Exchange. We had good meetings, loved the format and the roundtable discussion as well. We will do another exchange” - Observe.ai

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QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com