Claudiu Coltea
Enterprise Head of Customer Experience
Travelers
Scott Chilson
Vice President, Global Customer Experience
Johnson & Johnson
Julio Badin
Senior Vice President Customer Experience
Dallas Fort Worth International Airport
Peggy Greco
Medical Director of Patient Experience
Nemours Children's Health System
A Virtual Exchange is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged. You will experience inspiring keynote addresses, in-depth case studies, structured networking and interactive discussion groups. Consultative one-to-one business meetings between attendees and sponsors are also carefully scheduled throughout the Exchange to meet your specific business needs.