Jacob Rigoli

Vice President, Customer Success Pearson

Jacob Rigoli is the VP of Customer Success for Pearson K-12 US Learning Services, a learning and education company that creates digital and print curricula, core and supplemental learning resources, and professional services offerings for more than 12,000 school districts, schools, and other educational entities across the United States. With up to 50% of K-12 learners in the US who have access to our programs, Jacob and his teams ensure positive instructional and learner outcomes are achieved for learners, educators, and schools. Jacob graduated from the University of Arizona in Tucson with degrees in Management Information Systems (MIS) and an Executive MBA. He has presented about customer experience, customer success, and customer journey mapping at conferences in Toronto, Miami, etc. At home in Sacramento, California, Jacob and his husband, Sean, devote time to researching long-forgotten individuals from their local community and sharing their histories and stories. They work to protect and preserve otherwise-lost stories of humanity and life from eras past.

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