Back by Popular Demand!

We have been living in a time of extreme disruption and no business has escaped impact and ramifications. However, those who are at the forefront of digital innovation and remote collaboration are beginning to gain footing and Pivot to the New Normal. Our Design Thinking Digital Summit July will culminate the wins of organizations disrupting their own business models and also garner a network of those who are Design Do-ers taking action to set the groundwork for the new environment we are transitioning into.

Designing momentum: 
How alignment can build customer loyalty and engagement
Hosted by Drawn

Great ideas are meant to turn into great products, services, and experiences, but quite often something happens along the way — they become watered down, turn into a collection of parts, and fail to meet the goals they were intended to accomplish. As we mature our design practices, it is important to understand how well our ideas translate into momentum, and whether they win over customer loyalty and deepen our engagement with them. This workshop will explore how alignment can build momentum; we’ll share stories, concepts, and techniques that create efficiency, loyalty, and customer engagement.

**This limited availability live-interactive Pre-Event Workshop will give you hands-on training & techniques for optimizing Design Thinking in your organization. You must register specifically for this workshop to attend.**

Meet Your Design Thinkers

Jennifer Atanasovski

Jennifer Atanasovski

Customer and Industry Research Pathfinder

Ford Motor Company

Michael Brown

Michael Brown

Former Chief Design Officer

Dick's Sporting Goods

Kelly Costello

Kelly Costello

Lead Faculty/Ampersand Design Education

Ampersand

Jose de Francisco Lopez

Jose de Francisco Lopez

Chief Designer

Nokia

Luke Jordan

Luke Jordan

Director of Strategy & Training

IN2 Innovation

Dan Kraemer

Dan Kraemer

Chief Design Officer

IA Collaborative

Nicole Licciardi

Nicole Licciardi

Global Design Thinking Senior Manager

MARS

Roger Mader

Roger Mader

Lead Faculty/Ampersand Design Education

Ampersand

Nabil Malouli

Nabil Malouli

VP Global Ecommerce DHL, Advisor & Speaker

DHL

Lori Miller

Lori Miller

Director of Design Education

Ampersand Learning & Development

Shawn Nason

Shawn Nason

CEO & Chief Ecosystem Disruptor

Nason Group

Brian Roderman

Brian Roderman

President and Chief Innovation Officer

IN2 Innovation

Bryan Taylor

Bryan Taylor

Founder, Creative Director

Drawn

Past Event Partners