{ Design Thinking Virtual Experience 2022 » Use Cases in Design Thinking & Interactive Think Tanks | Thursday, July 21

Use Cases in Design Thinking & Interactive Think Tanks | Thursday, July 21

NOTE: Agenda times are reflected in EST.


We find ourselves at an exciting moment in time for Human-Centered Design as the world continues to navigate a fluctuating landscape. Spreading an empathetic, experimentative and co-creative way of thinking is truly more important today than ever before.

Join us for Design Thinking Virtual Experience as we gather a diverse community of innovators, enthusiasts and experts in the Design Thinking mindset. Over two immersive and inspirational days, this year’s virtual program will feature a series of illuminating keynotes, engaging discussions and collaborative workshops as we strengthen the foundation for innovation across enterprise organizations.

Welcome to #DTVX2021! We look forward to exploring the bright future of Design Thinking with you.


Design Thinking for...Keynote Series

 These 20-minute executive-led talks seek to expand the horizons of Design Thinking applications and use cases, representing a wide range of enterprises and teams.

11:15 am - 11:20 am EST Opening Remarks

11:20 am - 11:40 am EST Design Thinking for...Culture Transformation: Where Mindset Meets Execution

David Dombrowski - R&D Head of Innovation & Sustainability, GSK Consumer Healthcare


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David Dombrowski

R&D Head of Innovation & Sustainability
GSK Consumer Healthcare

11:40 am - 12:00 pm EST Design Thinking for...Neurodiversity in Inclusive Design

Lauren McAuliffe - Senior Visual Experience Designer, Mad*Pow




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Lauren McAuliffe

Senior Visual Experience Designer
Mad*Pow

12:00 pm - 12:20 pm EST Design Thinking for...Becoming a Direct-To-Consumer Business

Kamyar Keshmiri - Senior Vice President, Product Design, Direct-To-Consumer, Warner Bros. Discovery


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Kamyar Keshmiri

Senior Vice President, Product Design, Direct-To-Consumer
Warner Bros. Discovery

12:20 pm - 12:40 pm EST Design Thinking for...Prioritizing The Power of User Research and Inclusive Design

Alphonso Morris - Lead Product Designer, Global Conversion, Netflix


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Alphonso Morris

Lead Product Designer, Global Conversion
Netflix



Comfort Break

12:40 - 1:00 PM EST


Interactive Think Tanks

Looking for a more immersive, hands-on experience with tangible take-aways? Our 40-minute Think Tank discussions will navigate the leading priorities, complex challenges and up-and-coming trends relative to the Design Thinking approach.

1:00 pm - 1:40 pm EST Think Tank 1 | From Practitioner to Executive: Bridge the Gap to Strengthen Strategic Alignment

Calvin Robertson - Director, Experience Design, Best Buy

While your organization may be well-established and value collaborative efforts, the design function oftentimes is not as involved or integrated as they should be and may be playing "catch up" from time to time. How might we combat this and truly build a bridge between executive leadership strategy down to the individual contributor level on your team? When strategic alignment is not strong or championed directly, clearly visualizing where yourself and your team fit into the giant cog of the enterprise becomes difficult. Join Calvin as he unearths the importance around building concrete vision and alignment and tying individual contribution to organizational impact.

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Calvin Robertson

Director, Experience Design
Best Buy

1:00 pm - 1:40 pm EST Think Tank 2 | Build Trust and Foster Relationships in Complex Environments: Leveraging Push vs. Pull Methods in Design

Faz Besharatian - Design Director, Kaiser Permanente


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Faz Besharatian

Design Director
Kaiser Permanente

1:40 pm - 2:20 pm EST Think Tank 3 | Uncovering Moments That Matter and How to Get There Through Human-Centered Design

Kyle Noblin - Principal, Experience Design, Cox Communications


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Kyle Noblin

Principal, Experience Design
Cox Communications

1:40 pm - 2:20 pm EST Think Tank 6 | The Power of One: Enacting Change in Large, Complex Systems

Ariana Koblitz - VP, Experience Design Lead, Bank of America


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Ariana Koblitz

VP, Experience Design Lead
Bank of America



Comfort Break

2:20 - 2:40 PM EST


Design Thinking for...Keynote Series, Cntd.

2:40 pm - 3:00 pm EST Design Thinking for...Evolving from Minimum Viable Product (MVP) to Minimum Lovable Product (MLP)

Shawn Johnson - Executive, Former GVP Global Product & Design, Discovery+, NBCUniversal, Microsoft


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Shawn Johnson

Executive, Former GVP Global Product & Design
Discovery+, NBCUniversal, Microsoft

3:00 pm - 3:20 pm EST Design Thinking for...Prioritizing Human Experience in Healthcare

Nicole Cable - Chief Experience Officer, CareMax, Inc.


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Nicole Cable

Chief Experience Officer
CareMax, Inc.

3:20 pm - 3:40 pm EST Design Thinking for...Cultivating a Spark Plug Culture

Katherine Zimmerman - Associate Director, Product Design & UX Strategy, American Specialty Health


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Katherine Zimmerman

Associate Director, Product Design & UX Strategy
American Specialty Health

3:40 pm - 4:00 pm EST Design Think(ing) Different: Leveraging Creative Tension as a Source for Innovation

Mauricio Manhaes - SVP, Service Design Director, Truist


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Mauricio Manhaes

SVP, Service Design Director
Truist


4:00 - 4:45 PM EST

Closing Panel Discussion + Q&A

4:00 pm - 4:45 pm EST Panel | Design Thinking for...Championing Human-Centered Design Across the Organization

Tonja Launen - AVP, Head of Design, Business Banking, TD
Jill Fruchter - VP, Customer Insights & Experience, Blue Apron
G Sinha - UX Manager, Truist


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Tonja Launen

AVP, Head of Design, Business Banking
TD

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Jill Fruchter

VP, Customer Insights & Experience
Blue Apron

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G Sinha

UX Manager
Truist