Digital Transformation and Design Thinking have a symbiotic relationship which produces better outcomes and more human-centered solutions. 2020 demonstrated that digital technology is the glue tying society together when everything else fails. For 2021, we must go further and reimagine the way we work and the way we deliver solutions and services. For that, it is essential to promote a culture of innovation, continuous improvement and meaningful value delivery. Join Claus as he shares how to:
-Adopt a digital transformation strategy that is rooted in exceeding expectations and integrating diverse business objectives
-Apply Design Thinking methodology to understand unmet needs and deliver delightful and differentiated consumer experiences
-Integrate technology, processes and data resources for strategic advantage in a competitive environment
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