Past Presentations

Take a look at some past keynotes from Design Thinkers.

Design Thinking for... Human-Centered Digital Transformation, Claus Torp Jensen

Design Thinking for... Human-Centered Digital Transformation, Claus Torp Jensen

Digital Transformation and Design Thinking have a symbiotic relationship which produces better outcomes and more human-centered solutions. 2020 demonstrated that digital technology is the glue tying society together when everything else fails. For 2021, we must go further and reimagine the way we work and the way we deliver solutions and services. For that, it is essential to promote a culture of innovation, continuous improvement and meaningful value delivery. Join Claus as he shares how to:

-Adopt a digital transformation strategy that is rooted in exceeding expectations and integrating diverse business objectives

-Apply Design Thinking methodology to understand unmet needs and deliver delightful and differentiated consumer experiences

-Integrate technology, processes and data resources for strategic advantage in a competitive environment

Design Thinking for... Fueling Curiosity and Organization-Wide Transformation, Stephanie Crase-Moritz

Design Thinking for... Fueling Curiosity and Organization-Wide Transformation, Stephanie Crase-Moritz

Achieving holistic, top-down organizational buy-in of Design Thinking is undoubtedly a steep mountain to climb. Activating tangible transformation in a traditional, siloed environment demands curiosity for change and enthusiasm to embark on such a journey, especially when working in largely remote environments. Join Stephanie as she uncovers how to:

-Apply best practices to get your team engaged and excited

-Initiate effective, hands-on learning experiences

-Connect your C-suite to the customer and accelerate transformation

Design Thinking for... Future-Proofing the Design Sprint, Kai Haley

Design Thinking for... Future-Proofing the Design Sprint, Kai Haley

Design Sprints are widely recognized for their proven success in providing teams with the ability to adopt a more human-centered approach, accelerate innovation, experiment rapidly and collaborate more effectively. But in the past year, we have seen enormous shifts in consumer expectations, needs and preferences. How can you ensure your team is continuing to evolve and keep up with ever-changing expectations? Join Kai as she speculates what the future holds and how to:

-Leverage the Design Sprint process as an increasingly crucial role in the design and development process

-Fail fast and fail forward to open the door to more meaningful products and experiences

-Integrate Design Thinking with the Design Sprint framework to achieve more human-centered and sustainable solutions

Design Thinking for... Humanizing an Autonomous Future, Roger Rohatgi

Design Thinking for... Humanizing an Autonomous Future, Roger Rohatgi

From AI and machine learning to automation and robotics, the evolution of digital technology is rapidly changing ur world. True innovation that results in customer success will come from organizations that can integrate human experience and HCD methods across all aspects of digital-first solutions. Join Roger as he shares how to:

-Inject a Design Thinking and Human Experience Design approach through fast-paced innovation

-Find the sweet spot between human-centered insights and machine intelligence to reach sustainable, innovative and comprehensive solutions

-Apply a lens of empathy in an increasingly digital world

Design Thinking for...Building Equitable Teams, Steven Wakabayashi

Design Thinking for...Building Equitable Teams, Steven Wakabayashi

Establishing equity with our creative teams starts with reevaluating our everyday design processes. In this talk, you will learn some of the pitfalls of diversity hiring, why they haven't worked, and ways to create a more equitable design culture that leads to more diverse thinking, innovation, and hires. We'll share some of our QTBIPOC Design organization principles and methods that have guided us in building a thriving and diverse creative team. Goals for this session:

-Encourage designers and design leaders to re-examine their ways of approaching diversity in the creative workplace and inspire them to make a radical shift in how they approach their everyday work.

-Learn tactical solutions designers and design leaders can apply in their internal reviews, meetings, design critiques, and design delivery that shifts away from perfectionism and metric-driven processes to a more mindful, equitable, and innovative model.

-Feel re-energized to hold safe space for one another that is less judgmental and defensive, and where challenging issues can be discussed without fear of conflict.

Design Thinking for… Everyone – It Starts With 'Why?', John Guillaume

Design Thinking for… Everyone – It Starts With 'Why?', John Guillaume

Embedding a human-centered mindset and culture across the organization is not something that happens overnight. It takes time, investment, and focus, and is often realistically an “addition” to the day-to-day work we already face. Join John as he uncovers the best practices around how to:

-Ask the right questions in order to plant the seeds for long-term transformation

-Implement a strong mindset around empathy and designing for someone who isn't yourself

-Build a sustainable foundation for an organizational adoption of Design Thinking

Design Thinking for... Delivering Conversational AI, Shyamala Prayaga

Design Thinking for... Delivering Conversational AI, Shyamala Prayaga

The future of voice assistants is a promising one, with adoption doubling just about every day. As we continue to identify new and exciting use cases, it is essential that these experiences remain at par for ongoing utility. Design Thinking plays a crucial role in defining the right user experience. Join this session as Shyamala illustrates how to:

-Leverage Design Thinking for the bright future of digital assistants and conversational design

-Ensure that the human is never lost in the mix when new AI use cases are developed and implemented

Panel: Design Thinking for... Leadership, Culture and Organizational Adaptability, Robin Beers, Teresa Rench, Elizabeth Trudeau

Panel: Design Thinking for... Leadership, Culture and Organizational Adaptability, Robin Beers, Teresa Rench, Elizabeth Trudeau

In the largely digital-first and fast-paced professional environment, experience and the workplace is becoming an increasingly important prioritization. How might you ensure your team is working to embed a culture of empathy and collaboration both internally and externally? Join Robin, Elizabeth and Teresa for a candid, cross-functional Wells Fargo perspective around the importance of:

-Applying design principles across your team, particularly under environments of stress and uncertainty

-Bringing Design Thinking back down to reality by detailing the mis-realities, myths and life lessons

-Preparing to improvise and learning how to pivot when under, at times, suboptimal situations