Chris Finlay

Senior Director of Member Experience UnitedHealthcare Medicare & Retirement,

Why Chris?

Chris leads a passionate and purpose driven multidisciplinary team that manages the end-to-end member experience through strategic governance, data analytics, and service design. The team marries quantitative and qualitative methods to help create more desirable experiences and improved health outcomes for the people we serve. Ultimately, we are working to achieve UnitedHealthcare's mission of helping people live healthier lives.

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda