Truly innovative products present a new set of processes around support, service, and creation, particularly in the ever changing digital landscape. This requires an evaluation of current business models surrounding innovation—can we design this proactively?
+Evaluate the change in business model to support digital innovation
+Focus holistically on changes in people, process, architecture and routines
+Reverse engineer the service infrastructure from the ideal outcome
Check out the incredible speaker line-up to see who will be joining Jules.