Service Design Digital Summit Presentations
Want a sneak peek into what Service Design 2020 will be like?

Take a look at the presentations from Service Design Digital Summit, featuring industry insights from USAA, Google, Ebay, and more!

Meet Last Year's Service Design Leaders

Vince Kadlubek

Vince Kadlubek

CEO

MEOW WOLF

Anthony Vitaliano

Anthony Vitaliano

VP Engagements & Exhibits

Museum of Science & Industry

Deb Zell

Deb Zell

Director Experience Strategy

Dell

David Beath

David Beath

Founder

What Now?

Jessica Barnes

Jessica Barnes

Service Design Lead

Walgreens

Andy Vitale

Andy Vitale

Head of User Experience Design

SunTrust

Michelle Risinger

Michelle Risinger

Innovation Director & Human-Centered Design Technical Expert

Pact

John Yesko

John Yesko

Head of User Experience & Design

Walgreens

Samuel Bauer

Samuel Bauer

Chief Strategy & Communications Officer

CIAL-D&B

Katrina Glover

Katrina Glover

Senior Director, Customer Experience Design

Freddie Mac

Viraj Patwardhan

Viraj Patwardhan

Vice President, Digital Design & Consumer Experience

Thomas Jefferson University & Jefferson Health

Financial Services Focus Day

October 28, 2020
Understanding the nuances of Service Design particular to financial services brings a level of complexity atypical to other industries. This focus day will help identify top pain points specific to the financial services industry and begin to road map solutions, discuss perceptions and share out best practices.

Inspiring Keynotes & Design Leaders

Can't wait for the 2020 Event Guide? Take a look at the 2019 Keynotes and Leaders that have successfully designed services that naturally and seamlessly integrate into the larger experience.

From Product & Service and Everything in Between

The need for Service Design has become more universal due to the evolving nature of the product & service continuum. In the ever-growing experience economy, see how Service Design can successfully change you, your team, and your organization's mindset and way of thinking.

Showcase your Solution

Find out how exhibiting at Service Design will provide you with the opportunity you need to meet prospects and grow your customer base.

Past Partners include: