Content, Service Design, and Customer Support
Presented by:
Heather Simon, Director, Service Design, AutoDesk
Missed out on Service Design Week 2017? Five years ago, Autodesk recognized a need to reinvent how they were delivering services to customers. Heather Simon, Autodesk’s first Service Design Director, was brought on to build a service design organization for this purpose. Hear Heather’s service design journey, including:
Take a look at her presentation.
Please note: That all fields marked with an asterisk (*) are required.