From Vision to Transformation:
How Service Design Disrupts Business

October 26-28, 2020 | 12PM ET / 9AM PT

Amanda Gagliardi

Vice President of Design Ogilvy

As Vice President of Design, Amanda leads the experience design group in New York City and provides design oversight to clients. She specializes in solving problems at the intersection between customer experience and process improvement for digital and physical customer touchpoints. She’s particularly passionate about making better experiences for Ogilvy’s clients. She loves working with teams to work through the best way to deliver to their particular client. “If our clients don’t have a good experience with us, why would they trust us to build an experience for their audience?”

Amanda has more than 19 years of design experience working with companies such as American Express, AmerisourceBergen, MetLife, Volkswagen, Fidelity, Pizza Hut, C Spire, Hershey, American Student Assistance, and Merrill Lynch.

Before joining Ogilvy, Amanda worked with multiple agencies, including Huge and CP+B. Prior to her agency years, she worked at Merrill Lynch overseeing product and process development for creative services centers at investment banking offices nationwide.

When not solving problems with her teams or for clients, Amanda likes to garden, plan home improvement projects that she never seems to have time to finish, and problem solve how to have a clutter-free house while living with a toddler.

Check out the incredible speaker line-up to see who will be joining Amanda.

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