From Vision to Transformation:
How Service Design Disrupts Business

October 26-28, 2020 | 12PM ET / 9AM PT

John Yesko

Head of User Experience & Design Walgreens

Why John? 

Veteran experience design, creative, and digital business leader; now Senior Director of User Experience and Service Design at Walgreens. Responsible for the digital experience on Walgreens websites, consumer mobile apps, and in-store retail interfaces - as well as team member-facing digital. Also leads the omni-channel Service Design practice, with the mission of improving customer and employee experience across our ~9500 stores. 

Check out the incredible speaker line-up to see who will be joining John.

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