From Vision to Transformation:
How Service Design Disrupts Business

October 26-28, 2020 | 12PM ET / 9AM PT

Michael Brown

Chief Design Officer Dick's Sporting Goods

October 16: Main Conference Day

Wednesday, October 16th, 2019

11:35 AM Leveraging Key Players to Motivate Teams at Scale

When building up a Service Design practice in a holistic manner, Service Design demands allocating responsibilities and understanding across key stakeholders. How can you leverage and empower cross-functional teams to move your Service Design initiatives forward? 

Check out the incredible speaker line-up to see who will be joining Michael.

Download The Latest Agenda