Robin Beers PhD

SVP Customer Insights Wells Fargo

Why Robin?

Robin Beers Ph.D. is a senior vice president with Digital Solutions for Business (DS4B) and leads Customer Insights and Experience Design whose vision is to humanize commercial online banking and help our clients and team members feel confident and effective in their work every day. Robin is responsible for bringing diverse customer listening practices, design capabilities, and experience strategy expertise together to drive user experiences that increase business value. She holds a doctorate in organizational psychology and views customer-centered practices as catalysts for keeping corporations instep with the market.