Adobe
Social Media Meets User Experience and Care
March 02 by Amanda Caparelli
Leveraging the power that social media engagement and customer data can provide could lead to potentially transformative changes the future of your company’s user experience.
Customer Journey Maps: Aligning an Ever-Changing Landscape
February 03 by Amanda Caparelli
Properly understanding the journey that any given customer may take when interacting with your brand, product, or service is critical in today’s consumer-driven market.
