Service Design 201

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Marisa White
12/30/2019

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Service Design offers a unique look at the holistic infrastructure of the customer experience, inclusive of infrastructure, IA, technology, process, and employee experience. The introduction of Service Design into organizations offers an opportunity to explore process as a driver for CX.

  • Service Design is Co-Creative
  • Service Design Real Problems
  • Service Design Requires Active Facilitation
  • Service Design is Reiterative & Reactive

We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

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