Debunking Myths about Experience Design

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We tapped into the minds of 14 experience design experts to shed light on three key questions:

  • What is experience design? Is it a skillset, department, or competency?
  • What does it mean to you and your organization? How does your role interact with and influence the larger organization?
  • In your view, what is the biggest myth about experience design?

Hear insights from these 14 leaders:

  • Robin Beers, Wells Fargo
  • Cindy Chastain, Mastercard
  • Margot Dear, ADP
  • Lauren Galos, LegalZoom
  • Laura Hahn, CBRE Build
  • Ben Judy, 7-Eleven
  • Maryanne Lee, LegalZoom
  • Nate Lynch, Gulfstream Aerospace
  • Jose Mateo, Verizon Wireless
  • Bianka McGovern, Goldman Sachs
  • Andrew Ohm, Starbucks
  • Daniel Ruszkiewicz, LegalZoom
  • Paul Sheetz, Optum
  • Albert Whitley, The Hartford

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