Experience Design 101 (Part 2)

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From journey mapping and co-creation to personas and wireframing, the resources and related jargon to being mindfully designing service experiences is beyond vast.

In Part 2 of our Experience Design 101 guide, we’ve aggregated some key resources to steer you in the right direction and thought process of an experience designer. These key resources can be divided into three categories and serve as a great place to start for new experience designers:

  • Popular experience design mindsets
  • Tools for experience designers
  • Key terms

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